Due to the current global health crisis, some orders will experience a delay beyond our standard processing time. You will be contacted by our customer service team if there is a delay regarding your order.
We thank you for your continued support and understanding during this time. Our customer service team is here to help and will be actively communicating. To learn more about how to contact us, click here.
Processing and Delivery
Most of the items on our website are made-to-order meaning once you place an order, the item is made in our atelier in Southern California. As a predominantly direct to consumer brand we do not mass manufacture and strive to have a minimum of excess stock.
All orders have a standard processing time of 5-7 business days. Orders are shipped after the processing time. The processing time begins on the following business day from when the order was placed. All orders are shipped and delivered according to the shipping option and courier selected at checkout. You will be notified via email with your tracking information once your order has been shipped.
ORDER IS PLACED > PROCESSING TIME > SHIPPING TIME > DELIVERY
Due to the nature of our business, orders of 6 or more items may experience a longer processing time. You will be notified within 48 hours of placing an order if there is an extended processing and delivery time for your order.
Rush Orders & Expedited Processing
Our customer service team is happy to assist in placing a last minute or rush order. We can either assist you in finding an item that is available for immediate shipping or expedite the processing and production time for a garment. If you wish to place an order that requires immediate shipping or expedited processing please contact us at firstname.lastname@example.org or call one of our boutiques to see if we can accommodate your request.
All U.S. orders are eligible for complimentary ground shipping. Domestic orders are shipped via USPS or UPS.
International shipping is available for all orders. Customers are responsible for shipping and customs duty fees for all international orders. Customs duty fees are the responsibility of the receiver and are collected by the courier at the time of delivery. International orders are shipped via DHL or UPS.