Processing and Delivery
Most of the items on our website are made-to-order meaning once you place an order, the item is made in our atelier in Southern California. As a predominantly direct to consumer brand we do not mass manufacture and strive to have a minimum of excess stock.
All orders have a standard processing time of 14-20 business days. Orders are shipped after the processing time. The processing time begins on the following business day from when the order was placed. All orders are shipped and delivered according to the shipping option and courier selected at checkout. You will be notified via email with your tracking information once your order has been shipped.
ORDER IS PLACED > PROCESSING TIME > SHIPPING TIME > DELIVERY
Due to the nature of our business, orders of 6 or more items may experience a longer processing time. You will be notified within 48 hours of placing an order if there is an extended processing and delivery time for your order.
Rush Orders & Expedited Processing
We are currently not accommodating rush order requests. We currently are unable to expedite the processing and production time of orders. We are happy to assist you in finding an in-stock item that is available for immediate shipping. If you wish to place a Ready To Ship order that requires immediate shipping please contact us at firstname.lastname@example.org or call our custom service team at 858.203.2945.
All U.S. orders are eligible for complimentary ground shipping. Domestic orders are shipped via USPS or UPS.
International shipping is available for all orders. Customers are responsible for shipping and customs duty fees for all international orders. Customs duty fees are the responsibility of the receiver and are collected by the courier at the time of delivery. International orders are shipped via DHL or UPS.